Upgrading performance, protecting client base.
BI Goals- Create a self service Business Intelligence environment to segment customers, track enrollments, track and measure promotions, and compare performance across clients.
- Increase existing report delivery performance.
- Reduce labor to maintain and support existing solution.
- Reduce risk of failing to meet contractual agreements.
- Maintain Cognos support by upgrading existing environment.
- Develop a method for promotional analysis and structure data to support efficient promotional reporting.
- Design and deliver a total data solution to meet the needs of existing and future reporting needs.
- Upgrade existing environment.
The Solution
Quantified Mechanix designed and delivered a functional automated reporting database. We built into the database a delta method to measure promotional performance and designed the capability to report on all levels of data including transactional detail. Finally, we performed Cognos upgrade to improve support.
Results:
- Enhanced performance on existing report functions allowing BI to meet existing contractual agreements.
- Automated delivery of new promotional performance reporting.
- Capacity to grow with the data.
- Continuing support with Cognos.